When Zach shoves his little brother to the floor, he knows he did something wrong. Even so, it’s hard to apologize. Like any seven-year-old, Zach tries to ignore the problem, but finally, with his mom’s help, he learns how to make an apology in four steps:
- say what you did
- name how it made the other person feel
- say what you could have done instead
- make it up to the person.
Zach Apologizes teaches children social skills using a strategy presented as the “four-square” apology. It is illustrated with prompts so kids will easily understand and remember how to make an apology.